We carried out a review of the data available to us about Foxearth Lodge Nursing Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Foxearth Lodge Nursing Home, you can give feedback on this service.
Foxearth Lodge Nursing Home is a residential care and nursing home, providing personal and nursing care to older people. There were 65 people living at the service at the time of our inspection, but they can support up to 67 people. The service has two units, Woodlands, for people living with dementia and Foxearth Barns which provides care and nursing care.
People’s experience of using this service and what we found
The service had enough staff to keep people safe.
Staff understood their safeguarding responsibilities and how to protect people from poor care and abuse. Care staff were recruited safely.
Staff assessed risks people might face and took steps to reduce the likelihood of harm. The environment was well maintained, and systems were in place to check equipment to ensure it was safe.
Staff supported people to take their medicines safely and as prescribed.
Relatives told us that they were made feel very welcome when they visited their family members.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's care plans were detailed and informative and reflected their needs. Relatives had not been actively involved in care reviews and some told us that communication could be improved but this had already been identified and there were plans to address this.
Staff enabled people to access health and social care support. They supported people to eat and drink in line with their preferences. We have made a recommendation about the deployment of staff at mealtimes.
Drinks and snacks were provided in the evening, but the registered manager agreed to review this to ensure that people had access and take up was being recorded.
People felt able to raise concerns and were confident they would be listened to and action taken. People had access to a range of activities and social opportunities.
The provider had a range of systems in place to ascertain the views of people, relatives and staff. This included resident meetings and satisfaction surveys.
Regular audits were undertaken, and the provider reviewed data relating to quality indicators such as falls, incidents, complaints and safeguarding matters.
Feedback from relatives, people using the service and staff was the service was well managed and the registered manager was approachable and helpful.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
There has been a change of provider at this service. The new provider was registered with us on 31 January 2022, and this is the first inspection since the change in ownership.
Why we inspected
We undertook this inspection as there had been a change in ownership of the service. We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.