Archived: Glebelands

Updated 11 November 2015

This inspection was carried out under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We undertook an unannounced focused inspection of Glebelands on 3 November 2015. This inspection was done to check that improvements to meet legal requirements planned by the provider after our 9 and 10 June 2015 inspection had been made. We inspected the service against one of the five questions we ask about services: is the service safe. This is because the service was not meeting some legal requirements.

This inspection was carried out by one inspector and took place on 3 November 2015.

We did not ask the provider to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. Before the inspection, we reviewed all the information held about the provider. This included previous inspection reports, the action plan sent to us by the provider after the last inspection and notifications the registered manager had sent us. A notification is information about important events which the service is required to tell us about by law.

We spoke with 10 people living at the service and two relatives. We also spoke with the registered manager, the deputy manager, the support services manager, the chef, two members of kitchen staff, a registered nurse and ten care staff.

We looked at staff meeting minutes, resident and relative meeting minutes and the welfare committee meeting minutes.

Updated 11 November 2015

This inspection took place on 3 November 2015 and was unannounced. We carried out an announced comprehensive inspection of this service on 9 and 10 June 2015. A breach of legal requirements was found. Those requirements were in relation to deploying sufficient numbers of suitably qualified, competent, skilled and experienced persons, especially with regard to mealtimes. After the comprehensive inspection, the provider wrote to us to say what they would do to meet legal requirements.

We undertook this focused inspection to check the service had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Glebelands on our website at www.cqc.org.uk.

Glebelands is a care home with nursing that provides a service to up to 42 older people.

The service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The registered manager was present for the inspection.

The provider had addressed the concerns identified at the last inspection.

People received the care and support they needed at the time they needed it. Improvements had been made to the deployment of staff during mealtimes. The lunchtime meal was unhurried, well organised and relaxed. It provided an enjoyable social occasion for the people living at the service.