Walsingham Support - 39 Adeyfield Road

Updated 25 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 31 January 2022 and was unannounced.

Updated 25 February 2022

This inspection took place on 20 December 2017 and was unannounced. At our last inspection on 15 December 2015 the service was found to be meeting the required standards in the areas we looked at.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

Walsingham Support - 39 Adeyfield Road is a care home for up to six people who may have a learning disability, sensory impairment or autistic spectrum disorder. There were six people living at the home at the time of this inspection.

The home consisted of one large detached house spread over two floors. Each person has their own personalised bedroom with shared bathrooms/shower facilities, In addition to its six bedrooms; the spacious property has two bathrooms, a shower room, kitchen, lounge, dining room and laundry room. The registered manager’s office is located in a separate building in front of the main building. The home is conveniently located about 10 minutes away from the town centre.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People felt safe living in the home and staff received appropriate training in how to keep people safe.

Staff received training and appropriate support from the managers to carry out their roles effectively.

People`s medicines were managed safely by staff who had their competencies assessed.

There were policies and procedures in place to protect people from the risk of infections and staff adhered to these.

There were enough staff employed through robust procedures to meet people`s needs effectively.

People were involved in planning their care and support, signed their own care plans and consented to the support they received.

People were involved in daily tasks around the home like cleaning, laundry, cooking and baking. Staff supported people to access the community and follow their interests.

People told us they enjoyed the food and people’s choice was sought by staff daily.

People`s feedback about the service they received was regularly sought and they felt they could voice their opinions in one to one conversations they had with their key worker.

People and staff were positive about the management of the service. There were systems in place to ensure the quality of the service was monitored and improved where required.