We carried out a review of the data available to us about Galtee More Residential Home Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Galtee More Residential Home Ltd, you can give feedback on this service.
Galtee More Residential Home is a care home providing accommodation and personal care for up to 23 people aged 65 and over. At the time of the inspection there were 20 people living at the home.
People’s experience of using this service and what we found
People looked relaxed, happy, and comfortable with staff supporting them. Staff were caring and spent time chatting with people as they moved around the service. Records of people's care were individualised and reflected each person's needs and preferences. Risks were identified, and staff had guidance to help them support people to reduce the risk of avoidable harm.
The new provider had started a programme of refurbishment to improve the premises, but aspects of the environment still required renovation and decoration. The environment was safe and there was equipment available to support staff in providing safe care and support. Health and safety checks of the environment and equipment were in place.
Staff received appropriate training and support to enable them to carry out their role safely, including fire safety and dementia care training. Staff were recruited safely in sufficient numbers to ensure people's needs were met. There was time for people to have social interaction and go out into the community. Staff knew how to keep people safe from harm.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported to access healthcare services, staff recognised changes in people's health, and sought professional advice appropriately. Medicines were ordered, stored, and disposed of safely. Records were accessible and up to date. People's communication needs were identified, and where they wanted, people had their end of life wishes explored and recorded.
There were systems in place to monitor and improve the quality and safety of care provision. People and staff told us the registered manager and the management team made themselves available and assisted them daily. They went onto say how they were approachable and listened when they had any concerns or complaints.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for the service under the previous provider was good, published on 30 January 2020. At our last inspection we recommended the provider consider current guidance on good governance and receiving and dealing with complaints and take action to update their practice accordingly.
At this inspection we found the provider had improved their practice on receiving and handling complaints and the provider had started to be more involved in providing oversight on the running of the service.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Galtee More Residential Home on our website at www.cqc.org.uk
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.