- Care home
The Old School House
Report from 10 April 2024 assessment
Contents
Ratings
Our view of the service
The Old School House is a residential care home providing the regulated activity of personal care to younger autistic adults, and people with a learning disability and sensory impairment. The assessment was prompted by a review of information we held about the service and provider. We assessed a total of 6 quality statements from the safe and well-led key questions and found areas of both good practice and concern. The scores for these areas have been combined with scores based on the key question ratings from the last inspection. Though the assessment of these quality statements indicated some areas of good practice, we rated this service as requires improvement as it did not meet legal requirements relating to the safe administration and management of medicines and management oversight and governance. The inspection team included, 3 inspectors, and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. We received feedback from the local authority quality monitoring team. During the assessment process, we spoke with 4 people and 9 relatives. We observed how people were being cared for and supported. The service assessed is a specialist service that is used by autistic people or people with a learning disability. We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
People's experience of this service
People and their relatives were positive about the care and support provided by the registered manager and staff at The Old School House. One relative told us “I have absolute faith and trust in the staff, I know [Name] is very safe there.” We were told that people were happy with the staffing levels and there were enough staff within the service to safely support people living there, one relative said when they visit their loved one, “There are always plenty of staff about.” One person told us that, before living at The Old School House, they "Visited once with my mum."