We carried out a review of the data available to us about Oakwood House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Oakwood House, you can give feedback on this service.
Oakwood House is a supported living service providing personal care to people with learning disabilities and autistic people. At the time of our inspection there were five people using the service and one person visiting as part of a planned transition.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support
People’s needs were assessed, and care plans were developed with the input of the individual and professionals. Risks to people’s safety were considered and clear guidance was put in place to support staff. People were supported by enough staff who had received training and were deemed competent to complete specific tasks. Staff supported people to maintain relationships that were important to them and engage in activities which were person centred.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care
People were treated with dignity and respect. People’s health needs were well supported, and people’s medicine was safely managed. People were protected from the risk of infection and staff had access to personal protective equipment (PPE). Staff knew how to communicate with people appropriately and ensure they had access to a healthy diet. People were protected from the risk of harm.
Right culture
People, their relatives and staff were confident raising concerns. They were given the opportunity to comment on the organisation and told us they felt listen to. The provider could evidence that lessons were learnt when things went wrong. The provider also carried out regular audits and shared best practice amongst the staff team. Managers worked with outside agencies to support people to achieve their goals and maintained good oversight of the progress people made.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
This service was registered with us on 18 May 2022 and this is its first inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all supported living inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.