Staianoplasticsurgery

Updated 11 July 2023

Staianoplasticsurgery registered with CQC in February 2014 to provide the regulated activities of diagnostic and screening procedures and surgical procedures.

The service is in a converted house in Edgbaston, Birmingham that has been adapted to provide medical services.

The service is open for appointments Monday to Friday between 9.15am to 4.30pm. On a Wednesday the service opening times extend until 8.15pm. The service also opens on an ad hoc basis for Saturday appointments.

The services provided at the clinic were pre-surgery and post-operative consultations for patients considering and undergoing plastic surgery. Post operative care and wound management were facilitated at the clinic.

During the 12 months between January 2022 and January 2023 the provider had carried out 165 consultations at the clinic and 92 minor surgical procedures under local anaesthetic.

Staffing included the lead consultant (plastic surgeon) and two additional plastic surgeons working at the service through ‘practicing privileges’ which is permission granted through legislation to work in an independent hospital clinic. There was a consultant anaesthetist as part of the team to support and advise with major procedures.

Other staff included a nurse, a clinic manager, a secretary, and a small team of administrative staff, including remote IT support.

There were no overnight facilities at the clinic. All procedures were performed under local anaesthesia with light sedation if required.

The principal consultant specialised in breast and body contouring procedures.

Post operative dressings and some minor procedures (under a local anaesthetic) were also carried out on site.

Procedures requiring a general anaesthetic were not carried out at this location.

We last inspected the service in October 2018. At that inspection we did not have a duty to rate and instead published a narrative report.

At that inspection we found some areas for improvement but noted broadly good practice and standards of care. The service had provided a completed action plan to address concerns raised in the 2018 inspection.

Updated 11 July 2023

We had not previously rated this service. We rated it as GOOD because:

• The service had enough staff to care for patients and keep them safe.
• Staff had training in key skills, understood how to protect patients from abuse, and managed safety well.
• The service managed infection risk well. Staff assessed risks to patients, acted on them and kept good care records.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their procedure.
• The service planned care to meet the needs of the patients, considered patients individual needs, and made it easy for people to give feedback.
• People could access the service when they needed it.
• Staff provided good care and treatment and gave them pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent.
• Staff worked well together for the benefit of patients, advised them on procedures and supported them to make decisions about their care.

However:

• Training records were not always clear or easy to understand.
• A vent in the clinic room required attention to improve the quality of ventilation.

Updated 11 July 2023

We rated it as good. 'See the summary above for details.'