The Care Quality Commission
  • Services in your home
  • Homecare service

Home Heroes

Queen Mother Gardens, 6 Elm Tree Road, Harborne, Birmingham, B17 9AP (0121) 602 6511

Provided and run by:
New Outlook Housing Association Limited

Important: This service was previously registered at a different address - see old profile
Important: We have not inspected this service yet

Registered on 22 February 2022

This service was registered by CQC on 22 February 2022. New services are assessed to check they are likely to be safe, effective, caring, responsive and well-led. These assessments can include site visits, criminal record checks, interviews with key managers and a detailed review of how the service will be run. Follow-up inspections of new services are undertaken regularly following registration.

Rating from last inspection at previous address These ratings were awarded before this service moved address. We show these ratings to help you understand the history of this service.

(Last report published on 10 November 2018)

See archived profile Read previous reports

Overview

Latest inspection: 28 September 2018 Report published: 10 November 2018

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Specialisms / services

  • Personal care
  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Dementia
  • Learning disabilities
  • Mental health conditions
  • Physical disabilities
  • Sensory impairments

Who runs this service

  • Organisation

    Home Heroes is run by New Outlook Housing Association Limited

  • Miss Caroline Clare Coogan
    Registered Manager

  • Mrs Alison Beachim
    Nominated Individual

  • Mr Jonathon Monk
    Nominated Individual