Background to this inspection
Updated
27 April 2021
The inspection
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for
the service under the Care Act 2014.
As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.
Inspection team
The inspection team consisted of three inspectors and an expert by experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Service and service type
Oxford Beaumont Care Home is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The service had a manager registered with the Care Quality Commission. Registered managers and providers are legally responsible for how services are run and for the quality and safety of the care provided.
Notice of inspection
We gave a short period notice of the inspection to ascertain to Covid status of the service and make sure the manager was available to support the inspection.
What we did before inspection
We reviewed information we had received about the service since the last inspection. The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report. We looked at the notifications we had received for this service. Notifications are information about important events the service is required to send us by law. In addition, we asked the registered manager to send us documents relating to staff procedures, including staff rotas, the whistleblowing policy, staff supervision files and minutes of staff meetings. We used this information to plan our inspection.
During the inspection
We spoke with five people, 12 relatives, 11 members of staff, the registered manager, the general manager and the receptionist. We also looked at the infection control and prevention measures in place.
Updated
27 April 2021
We undertook an unannounced inspection of the Oxford Beaumont on 14 December 2017.
The Oxford Beaumont provides nursing and personal care for up to 49 people. The service also has two 'Memory lane' units that accommodated people living with dementia. On the day of our inspection 41 people were living at the service.
At the last inspection, the service was rated Good.
At this inspection we found the service remained Good overall.
Why the service is rated Good:
People remained safe living in the home. There were sufficient staff to meet people's needs and staff had time to spend with people. Risk assessments were carried out and promoted positive risk taking which enable people to live their lives as they chose. People received their medicines safely.
People continued to receive effective care from staff who had the skills and knowledge to support them and meet their needs. People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible; the procedures in the service supported this practice. People were supported to access health professionals when needed and staff worked closely with people's GPs to ensure their health and well-being was monitored.
The service continued to provide support in a caring way. Staff supported people with kindness and compassion. Staff respected people as individuals and treated them with dignity. People were involved in decisions about their care needs and the support they required to meet those needs.
People had access to information about their care and staff supported people in their preferred method of communication. Staff also provided people with emotional support.
People’s nutritional needs were met and told us they enjoyed the food. Where people had specific dietary needs, these needs were met.
The service continued to be responsive to people's needs and ensured people were supported in a personalised way. People's changing needs were responded to promptly. People had access to a variety of activities that met their individual needs.
The service was led by a registered manager who promoted a service that put people at the forefront of all the service did. There was a positive culture that valued people, relatives and staff and promoted a caring ethos.
The registered manager monitored the quality of the service and looked for continuous improvement. There was a clear vision to deliver high-quality care and support and promote a positive culture that was person-centred, open, inclusive and empowering which achieved good outcomes for people. The registered manager was supported by the clinical development nurse, the area manager and provider.