Background to this inspection
Updated
3 August 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.
The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.
This inspection took place on 28 October 2020 and was announced.
Updated
3 August 2022
About the service
Castle Park is a care home providing personal and nursing care to 24 people who may live with a physical and/or learning disability at the time of the inspection. The service can support up to 27 people.
People’s experience of using this service and what we found
There was a warm and welcoming atmosphere in the home. There were enough well-trained staff to meet people’s needs and keep people safe.
Many staff had worked at the service for a long time and knew people very well. Staff spent meaningful time with people and arranged activities they enjoyed.
Staff supported people to eat and drink well and meal times were a pleasant and relaxed experience. People with more complex needs received the help they needed to maintain a well-balanced diet.
Staff spoke highly of the support they received from the registered manager and the provider to develop their skills and knowledge.
There were systems and processes in place to support learning and continuous improvement in the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 24 July 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.