The Padova

Updated 15 April 2024

Date of assessment 17 April 2024. This inspection was prompted following information of concern about potential safeguarding issues. We looked at 1 Key Question and 3 Quality Statements during this assessment. At the last inspection in January 2019 the service was rated as Good. At this inspection we found the service continued to be Good. Mental capacity Act records and training were in place to ensure staff were aware of their responsibility to protect vulnerable adults. Where risks were present, national guidance was followed to investigate and reduce the likelihood of repeat events.

Updated 15 April 2024

People told us they felt safe and were treated with dignity and respect by a staff team who understood their individual health and care needs and ensured these were met whilst maintaining choices and independence. A person told us, “I feel safe here because the staff know me well.” During our visit to The Padova, we observed a positive caring culture where staff and the management team showed kindness and compassion to people and knew them, and their care needs well. People told us they felt there was enough staff.