Haslewood Avenue

Updated 13 April 2019

The inspection:

• We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

• The inspection was carried out by one inspector.

Service and service type:

• Haslewood Avenue is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

•The service provides accommodation and personal care to adults with learning disabilities or autism spectrum disorder. The care home accommodates eight people in one adapted building. Eight people were living there at the time of the inspection.

• The care service has been developed and designed in line with the values that underpin the "Registering the Right Support" and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

• The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection: The inspection was unannounced.

What we did:

• Our inspection was informed by evidence we already held about the service. We also checked for feedback we received from members of the public and local authorities.

• We asked the service to complete a Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.

• The site visit took place on 26 March 2019. Following the inspection, we made calls to people’s relatives.

• We spoke with the registered manager and three care workers.

• We spoke with three people who used the service and two relatives.

• We reviewed three people's care records, medicines administration records and other records about the management of the service.

Updated 13 April 2019

About the service: Haslewood Avenue provides accommodation and personal care to adults with learning disabilities or autism spectrum disorder. The care home accommodates eight people in one adapted building.

People’s experience of using this service:

• Since our last inspection the service has made improvements.

• People liked living at the service and got on well with staff who knew them well.

• People were able to choose how to spend their time and encouraged to make decisions about their care.

• People were supported to be more independent and staff included daily skills as part of activities planning.

• People had enough to do and went out when they wanted to.

• People were supported by enough staff and told us they were always available if needed.

• Staff delivered care that was safe and met people’s needs.

• The provider had systems in place to keep people safe, provide good quality care and ensure staff were trained.

• There was a new registered manager who started after the last inspection and people and staff were positive about them.

• People’s risks were assessed and mitigated in the least restrictive way as possible.

• The service met the characteristics for a rating of "good" in all key questions.

• More information about our inspection findings is in the full report.

Rating at last inspection: At our last inspection the service was rated as requires improvement.

Why we inspected:

• All services rated "requires improvement" are re-inspected within one year of our previously published inspection report.

• This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received.

Follow up: We will continue to monitor the service to ensure it provides safe and effective care. We will plan further inspections in the future.