Temple Fortune Health Centre

Updated 28 April 2017

Letter from the Chief Inspector of General Practice

We carried out a focussed inspection visit of the Temple Fortune Health Centre on 22 March 2017. We found the practice to be good for providing safe services and it is rated as good overall.

We had previously conducted an announced comprehensive inspection of the practice on 13 January 2016. As a result of our findings during that visit, the practice was rated as good for being effective, caring, responsive and well-led, and requires improvement for providing a safe service, which resulted in a rating of good overall. We found that the provider had breached one regulation of the Health and Social Care Act 2008: Regulation 18 (2) (a) staffing. You can read the report from our last comprehensive inspection http://www.cqc.org.uk/location/1-1269890921/reports. The practice wrote to us to tell us what it would do to make improvements and meet the legal requirements.

We undertook a focussed inspection visit on 22 March 2017 to check that the practice had implemented its plan, and to confirm that it had met the legal requirements. This report only covers our findings in relation to those areas where requirements had not been met previously.

Our key findings on 22 March 2017 were as follows:

• All staff had received safeguarding training to the appropriate level.

• The infection control lead had received appropriate training.

• The practice now had access to an automated external defibrillator (AED) and staff had been trained in its use.

The practice had implemented other changes relating to the caring and well-led domains –

• The practice had improved the systems to identify and support carers and had increased the number of identified carers.

• Clear terms of reference for the patient participation group (PPG) had been developed which included a written constitution for the group.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

Updated 28 April 2017

The practice is rated as good for the care of people with long term conditions.

This rating was given following the comprehensive inspection in January 2016. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-1269890921/reports

Updated 28 April 2017

The practice is rated as good for the care of families, children and young people.

This rating was given following the comprehensive inspection in January 2016. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-1269890921/reports

Updated 28 April 2017

The practice is rated as good for the care of older people.

This rating was given following the comprehensive inspection in January 2016. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-1269890921/reports

Updated 28 April 2017

The practice is rated as good for the care of working age people (including those recently retired and students).

This rating was given following the comprehensive inspection in January 2016. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-1269890921/reports

Updated 28 April 2017

The practice is rated as good for the care of people experiencing poor mental health (including people with dementia).

This rating was given following the comprehensive inspection in January 2016. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-1269890921/reports

Updated 28 April 2017

The practice is rated as good for the care of people whose circumstances may make them vulnerable.

This rating was given following the comprehensive inspection in January 2016. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-1269890921/reports