2 July 2013
During a routine inspection
We looked at people's care records and spoke with people who were receiving care about their care and treatment. We spoke with care staff and clinical staff including a physiotherapist, two advanced nurse practitioners and a consultant geriatrician.
People told us they were happy with the care provided. One person said: 'I didn't need to be in hospital but I fell at home and now I need some help and support to get me back home.'
We found that people were fully involved in their care and received clinical support from a range of professionals during their stay.
We found there were good working arrangements between the two registered service providers and effective quality assurance systems in place that ensured good outcomes for people who used the service.