Background to this inspection
Updated
26 April 2019
The inspection:
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team:
This inspection was carried out by one inspector.
Service and service type:
Court Lodge is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
Notice of inspection:
This inspection was unannounced.
What we did:
¿ Before the inspection, we reviewed information we had received about the service. This included details about incidents the provider must notify us about, such as abuse; and we sought feedback from the funding authorities.
¿ We assessed the information we require providers to send us to give key information about the service, what the service does well and the improvements they plan to make. We used this information to plan our inspection.
¿ We spoke with three people and two relatives, and spent time observing staff with people in communal areas during the inspection.
¿ We spoke with the registered manager, deputy manager, and two staff.
¿ We reviewed a range of records. This included two people's care records and medicine records.
¿ We looked at recruitment records, supervision and training records for staff.
¿ We reviewed records relating to the quality and management of the home.
Updated
26 April 2019
About the service:
Court Lodge is a residential care home that provides personal care for up to six people with mental health and learning disabilities. At the time of our inspection there were five people living there.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
People’s experience of using this service:
¿ Some aspects of the service were in need of repair, and despite being reported by management, the provider had not taken timely action to resolve them.
¿ People and their relatives had positive feedback about the service. People told us they decided how they spent their time, and the activities they took part in. Staff used information from people’s histories and background to review different interests and hobbies they could revisit.
¿ Staff used technology to enhance people’s care, by supporting them to access the internet to view film trailers or search for equipment.
¿ People were supported to take positive risks, accessing the community regularly, and being involved with food preparation. Risks has been assessed and there was clear guidance for staff to follow.
¿ People told us there were enough staff to keep them safe, support them to follow their interests and take part in activities.
¿ People were supported to maintain a balanced diet. Some people had healthcare conditions that effected their eating or drinking and were supported to manage these independently.
¿ People, their relatives and staff were positive about the culture of the service, and felt it was well-led.
¿ The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service received planned and co-ordinated person-centred support that is appropriate and inclusive for them.
Rating at last inspection:
At the last inspection the service was rated Good. (5 October 2016)
Why we inspected:
This was a planned inspection based on the rating at the last inspection.
Follow up:
We will continue to monitor intelligence we receive about the service until we return to visit as
per our re-inspection programme. If any concerning information is received, we may inspect sooner.