Archived: Risedale at St Georges Nursing Home

Updated 30 March 2016

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 12 and 16 February 2016 and was carried out by an adult social care inspector and a specialist advisor with experience of providing nursing care for older people.

Our visit to the home on 12 February 2016 was unannounced and focused on observing how staff treated people, seeking the views of people in the home and their visitors and speaking with staff on duty. The inspector arranged to return to the home on 16 February 2016 to look at records relating to how the home was managed.

There were 49 people using the service at the time of our inspection. During the inspection we spoke with 15 people who lived in the home, four visitors, six members of the care team, three ancillary staff, the registered manager and the provider’s director of nursing. We observed care and support in communal areas, spoke to people in private and looked at the care records for six people.

Some people who lived at the home were not easily able to tell us their views about their care. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.

The registered manager of the home had completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. Before our inspection we reviewed the information we held about the service, including the information in the PIR. We also contacted the local social work and commissioning teams to obtain their views about the service.

Updated 30 March 2016

We carried out this inspection on 12 and 16 February 2016. The inspection was unannounced.

We last inspected this home in January 2014. At that inspection we found the service was meeting all of the regulations that we assessed.

Risedale at St Georges Nursing Home provides accommodation for up to 51 people who need personal and nursing care. Accommodation is provided on two floors and there is a passenger lift to help people to access the first floor. All bedrooms are single with ensuite toilets. The home has a range of equipment suitable to meet the needs of people living there. The service shares a site with Risedale at Lonsdale Nursing Home, close to the centre of Barrow-in-Furness. There were 49 people living in the home at the time of this inspection.

There was a registered manager employed at the home. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

Everyone we spoke with told us that this was a good service. People said the staff were kind, caring and skilled. There were enough staff on duty, with the appropriate skills and qualifications, to provide people with the support they required.

Visitors were made welcome in the home and people could see their friends and family as they wanted.

People were provided with a range of activities that they enjoyed. The activities were planned to take account of people’s preferences.

The staff knew the people they were supporting and treated them in a respectful but friendly way. People were included in decisions about their care and their choices were respected.

People were safe because risks had been identified and managed. All the staff in the home had completed training to give them the skills and knowledge to carry out their roles and to ensure people in the home were safe.

People knew the registered manager and how they could contact her if they wished.

The registered provider and registered manager had good processes in place to monitor the quality of the service. People were asked for their views and these were used to further improve the quality of the service provided.