Laburnum House

Updated 14 May 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

The inspection was carried out by one inspector.

Service and service type:

Laburnum House is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service did not have a manager registered with the Care Quality Commission. A registered manger and the provider are legally responsible for how the service is run and for the quality and safety of the care provided. The registered manager left the service in February 2019 and a new manager started in April 2019 and informed us they would be submitting their application to become the registered manager.

Notice of inspection:

This Inspection was unannounced.

What we did:

¿ Before the inspection, we reviewed information we had received about the service. This included details about incidents the provider must notify us about, such as abuse; and we sought feedback from the funding authorities.

¿ We assessed the information we require providers to send us to give key information about the service, what the service does well and the improvements they plan to make. We used this information to plan our inspection.

¿ We spoke with three people, and spent time observing staff with people in communal areas during the inspection.

¿ We spoke with the supporting manager, manager, deputy manager, and three staff.

¿ We reviewed a range of records. This included two people's care records and medicine records.

¿ We reviewed records relating to the quality and management of the home.

Updated 14 May 2019

About the service:

Laburnum House is a residential care home that provides personal care for up to six people who may have a learning disability. At the time of our inspection there were five people living there.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

People’s experience of using this service:

• The home applied the principles and values of Registering the Right Support and other best practice guidance. These ensured people who live at the home can live as full a life as possible and achieve the best possible outcomes that include control, choice, inclusion and independence.

• People were supported to meet goals they set which included going on holiday within the UK and abroad.

• When people’s needs changed, staff supported them in reviews with healthcare professionals to support the best outcomes possible for them.

• People were supported to gain confidence, and take positive risks, including visiting places or being involved with activities which would have previously not been possible due to anxieties.

• People were treated with kindness, respect and compassion. Staff had formed positive relationships with people.

• People used a variety of communication methods, which were understood by staff. Some people were supported in decision making with picture cards or photographs for references.

• People were supported to be as independent as possible. Staff worked with people to re-gain confidence and gain independence.

• People were involved in their care planning and reviews.

Rating at last inspection:

At the last inspection the service was rated Good. (14 and 15 September 2016)

The home continued to meet the characteristics of Good in all areas.

Why we inspected:

This was a planned inspection based on the rating at the last inspection.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.