We carried out an announced comprehensive inspection at Inspire Medical Centre on 15 December 2022. Overall, the practice is rated as Good.
Safe - Good
Effective - Good
Caring – Good
Responsive - Good
Well-led – Good
Why we carried out this inspection
This was a comprehensive inspection undertaken because this was a new registration.
How we carried out the inspection
This inspection was carried out in a way which enabled us to spend a minimum amount of time on site.
This included:
- Conducting staff interviews using video conferencing.
- Completing remote clinical searches on the practice’s patient records system (this was with consent from the provider and in line with all data protection and information governance requirements).
- Reviewing patient records to identify issues and clarify actions taken by the provider.
- Requesting evidence from the provider.
- A short site visit.
Our findings
We based our judgement of the quality of care at this service on a combination of:
- what we found when we inspected
- information from our ongoing monitoring of data about services and
- information from the provider, patients, the public and other organisations.
We found that:
- The practice provided care in a way that kept patients safe and protected them from avoidable harm.
- Patients received effective care and treatment that met their needs.
- Staff dealt with patients with kindness and respect and involved them in decisions about their care.
- Patients could access care and treatment in a timely way.
- All routine appointments appointments were 12 minutes, longer appointments offered were 18 minutes and double appointments were available at the end of every morning surgery.
- The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
- Through the Rochdale Health Academy the practice took part in a work experience initiative where local 14-16 year old school children came to the practice and were taught how to take blood pressure, measure oxygen levels, measure height, weight and BMI prior to a consultation with a GP or nurse. This was all checked by the clinician where hypertension and obesity problems were picked up. This was with patient consent and according to GDPR.
Whilst we found no breaches of regulations, the provider should:
- Check that all records have sufficient information when recording medicine reviews
- Check that patients always receive a follow up appointment on the day of their steroid prescription.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services