Blythe Rose Care Home Also known as 1-12948766437

Blythe Rose Nursing Home is a care home providing personal and nursing care to up to 80 people. The service provides support to adults of all ages, some of whom may have dementia or physical disabilities. At the time of our inspection there were 31 people using the service. The home is part of a group of care homes owned by the provider.

Blythe Rose is a purpose-built home, with accommodation over three floors which can be accessed via a lift. Each floor have separate areas which are called lodges. Two floors were occupied at the time of the inspection.

People's experience of using this service and what we found

Systems and processes supported staff to keep people safe. Quality assurance audits and checks were completed by the manager and provider, to identify areas of improvement and monitor key aspects of the service

People were safe at the service as staff understood their roles in managing any possible safeguarding issues. Risks to people’s safety were assessed and measures were in place to mitigate them and keep people safe. The provider undertook safe recruitment processes to ensure people were supported by a suitable staff group.

People were supported by sufficient numbers of staff who received training for their role. A bespoke training system were in in place to meet the needs of people in the service, specifically complex dementia. A robust system to ensure staff were competent and training was embedded was in place.

People received their medicines from staff who were competent and trained. Staff employed safe practices to control the risks of infection at the service and there were processes in place to learn from incidents and accidents to reduce the risk of reoccurrence.

People’s nutritional and health needs were well managed and the environment they lived in was well maintained. The home was clean and hygienic, with robust infection prevention and control practices in place. The service had several communal areas for people to use, both inside and outside the property.

People were supported to have maximum choice and control of their lives. Staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were supported by a caring staff group who respected their choices. People had the opportunity to voice their opinions on their care and were supported when needed with the services of advocates.

People received care in a personalised way, care and support needs were planned with people to meet their specific needs. Staff we spoke with showed a good understanding of people’s needs, information in the care plans supported this.

People were supported to maintain relationships with their families, follow their hobbies and be involved in social activities. Information was provided in ways people could understand and there was accessible information around the service to support people should they wish to make a complaint.

People and staff told us the manager was approachable, and both people and staff were able to voice their opinions about the service and felt they were listened to. The manager worked to provide an open person-centred approach to people’s care and worked with other health care professionals to achieve this.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 10 October 2020 and this is the first inspection.

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.