We carried out a review of the data available to us about Aveland Court Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Aveland Court Care Home, you can give feedback on this service.
Aveland Court is a residential care home providing personal care to up to 30 people. The service provides support to older people some of whom are living with dementia. At the time of our inspection there were 19 people using the service.
People’s experience of using this service and what we found
People received person-centred care from staff who knew them well and understood their needs and preferences.
People received their medicine safely and as prescribed. Improvements were needed in relation to ‘as and when’ medicines guidance and the recording of medicines delivered through patches. We made a recommendation about this.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. However, we made a recommendation in relation to having the correct documentation in place to demonstrate the service was working within the principles of the Mental Capacity Act 2005.
The service was well-led. The provider had a clear vision for the direction of the service and showed their commitment to working in a person-centred way. Systems and processes were in place to monitor and evaluate quality of the service people received to manage risks and drive improvement.
People told us they were happy living at the service, and they were cared for by kind and caring staff that treated them with dignity.
People told us they felt safe living at the service. There were systems in place to protect people from abuse and staff had received training on safeguarding and knew how to respond to any allegation of abuse.
Appropriate checks were carried out before staff began working at the service to ensure they were suitable to work with people. Staff had received appropriate induction, training and support which ensured they had the skills and knowledge to care for people.
Risks to people's safety were managed well and frequently reviewed. Person centred care plans were developed with people and their families, and included people's life stories, preferences and wishes.
Staff followed safe infection control practises and all relevant personal protective equipment (PPE) was seen to be used.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 16 September 2022 and this is the first inspection.
The last rating for the service under the previous provider was requires improvement published on 5 November 2022.
Why we inspected
This was a planned inspection to provide a rating for the service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Recommendations
We have made two recommendations in relation to medicines management and complying with the principles of the Mental Capacity Act.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.