The Care Quality Commission

Archived: Butterflys Care Home - 186 Wivenhoe Road

186 Wivenhoe Road, Alresford, Colchester, Essex, CO7 8AH (01206) 826872

Provided and run by:
Mrs J E & Mr M J Webster

Important: The provider of this service changed. See new profile

All Inspections

11 October 2013

During a routine inspection

186 The Butterfly's provided care and support for people living with a learning disability and physical disabilities. There were four people who used the service in residence at the time of our inspection. We spoke with all four of the people who used the service during our inspection. All were happy with the service provided. One told us. "It is nice living here."

We observed staff supporting people. They spoke appropriately and demonstrated that they knew people well.

We looked at the care records of three people who used the service. They detailed the individual needs of the person and contained risk assessments to minimise any risks present during day-to-day activities.

We saw that staff received appropriate training some of which was specific to the needs of people using the service. Measures were in place to assess the standard of care provided.

6 December 2012

During a routine inspection

A number of the people using the service had complex needs which meant some of them were not able to tell us about their experiences. Many people shared their views through gestures, facial expressions and body language. We spoke generally with some people and we observed how people interacted with one another and with members of staff.

We saw that people smiled and appeared relaxed and comfortable with staff and others

living in the home. One person spoke with us generally and said they liked the home. We

could see that people were confident and happy.

During our inspection we saw that people received good care and that staff treated them

with respect.

Staff showed a good understanding of people's needs and their individual ways of

communicating.