Cygnet Lodge Brighouse

Updated 24 January 2024

Cygnet Lodge Brighouse has been registered with the Care Quality Commission since November 2010 to carry out the following regulated activities:

• Assessment or medical treatment for persons detained under the Mental Health Act 1983
• Treatment of disease, disorder or injury.

Cygnet Lodge Brighouse is a high dependency inpatient rehabilitation service for up to 21 men. The emphasis within the service is on preparing individuals for discharge or to support with longer term optimal functioning. At the time of the inspection 20 patients were receiving care and treatment at the hospital.

The Care Quality Commission previously inspected this location in June 2015 and in Feb 2018 and on both occasions the service was rated as good overall, with a rating of good in each of our five key questions.

At the time of our inspection there was a registered manager in place.

What people who use the service say

Patients who used the service said that staff were kind and supportive and went out of their way to meet their needs and treat them well. They said that they could speak to staff for support when they needed it, including at night. They said they knew most staff well and that staff understood their individual care plans.

Patients generally said there was a good range of activities to take part in during the week, but one patient said that there was less do at the weekend. Patients said they were able to access leave from the hospital when they were supposed to, and that staff made efforts to support them to access the community.

Families and carers that we spoke with were positive about their experiences of the hospital. They said that staff liaised with them and included them where it was necessary and that when they visited that staff were friendly and helpful.

Updated 24 January 2024

Our rating of this location stayed the same. We rated it as good because:

• The service provided safe care. The ward environments were safe and clean. The wards had enough nurses and doctors. Staff assessed and managed risk well. They minimised the use of restrictive practices, managed medicines safely and followed good practice with respect to safeguarding.
• Staff developed holistic, recovery-oriented care plans informed by a comprehensive assessment. They provided a range of treatments suitable to the needs of the patients cared for in a mental health rehabilitation ward and in line with national guidance about best practice. Staff engaged in clinical audits to evaluate the quality of care they provided.
• The ward teams included a full range of specialists required to meet the needs of patients on the wards. Managers ensured that these staff received training, supervision and appraisal. The ward staff worked well together as a multidisciplinary team and with those outside the ward who would have a role in providing aftercare.
• Staff understood and discharged their roles and responsibilities under the Mental Health Act 1983 and the Mental Capacity Act 2005.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, and understood the individual needs of patients. They actively involved patients and families and carers in care decisions.
• Staff planned and managed discharge well and liaised well with services that would provide aftercare. As a result, discharge was rarely delayed for other than a clinical reason.
• The service worked to a recognised model of mental health rehabilitation. It was well led and the governance processes ensured that ward procedures ran smoothly.

However:

• Some of the décor and furniture was well worn and in need of updating.

Updated 24 January 2024