Archived: Cherry Garth

We saw that people looked cared for. They were clean and comfortable they told us they felt supported. One person said, 'We still get cared for, but we do more for ourselves now. It's good we are encouraged to make a cuppa when we want one and the staff are trying to make us independent." Another person said, 'I never thought that when I came to Cherry Garth I would be given the opportunity to have my own place again, I am really excited about it.'

We saw there was a choice of well-cooked and nutritious food. People's weights were monitored and staff took action promptly if they thought people were risk of dehydration or malnutrition. People told us the food was lovely. One person said, 'We get a really good choice; and everything is tasty.'

We saw that people's medication was administered properly and safely managed.

Audits were carried out to make sure people received a good service, that was responsive to people's views.

Everyone we spoke with said that if they were upset or had a complaint they would either speak to a member of staff or the manager of the home. People also told us that they were well looked after by staff at the home and described them as being 'helpful' and 'kind'

We spoke to a relative who was visiting the home who told us 'The staff at Cherry Garth always make relatives feel welcome. They always make me a cup of tea when I visit.'

We also spoke with a visiting health care professional who told us 'The staff here at the home are very good they always put themselves out and they do a good job.'