Archived: Sunnydale

Updated 20 January 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 13 January 2022 and was announced. We gave the service 24 hours’ notice of the inspection.

Updated 20 January 2022

Sunnydale is a nine-bedroom house that supports adults aged 18-65 with a learning disability. All rooms are single occupancy and they are situated on the ground and first floor. The service has a main dining room, an activity room and lounges. One lounge area also has a pool table for people to use. There are small grounds which are suitable for leisure activities. The home is situated on a main road in Featherstone and is close to the local shops and supermarkets. The house was full at the time of inspection.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

The home has a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons.’ Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People received care which was extremely person centred and responsive to their needs. They were supported and fully engaged in activities that were meaningful to them.

People’s needs had been identified, and from talking to people who used the service, we found people’s needs were met by staff who knew them well. Care records we saw were very detailed and clearly explained people’s needs.

Staff continuously looked for ways to improve care, so people had positive experiences and led fulfilling and meaningful lives. They liaised with professionals to make sure that people's health care needs were met.

Social interaction and community acceptance was important and opportunities to access and integrate into the local community was a priority.

There was a robust recruitment system and all staff had completed an induction and training as required by the registered provider. Staff had received formal supervision and had an up to date annual appraisal of their work performance.

There were systems in place for monitoring quality, which were effective. Where improvements were needed, these were addressed and followed up to ensure continuous improvement.

People told us they felt safe and they had access to procedures which enabled them to raise any concerns or complaints. Medication procedures were safe and staff had received appropriate training in this area.

Staff and people who used the service who we spoke with told us the registered manager was approachable, there was an open-door policy and the service was well led.

Further information is in the detailed findings below