Updated 18 September 2020
We undertook a desk-based review of Keith Burns Associates on 19 August 2020. This review was carried out to consider in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The review was led by a CQC inspector.
We undertook a comprehensive inspection of Keith Burns Dental Practice on 11 July 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe and well led care and was in breach of regulations 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Keith Burns Associates on our website www.cqc.org.uk.
As part of this inspection we asked:
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Is it safe
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Is it well-led?
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then follow up after a reasonable interval, focusing on the areas where improvement was required.
Our findings were:
Are services safe?
We found the practice was providing safe care in accordance with the relevant regulations. The provider had made improvements in relation to the regulatory breach we found at our inspection on 11 July 2019.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 11 July 2019.
Background
Keith Burns Associates is in City of London and provides private dental treatment to adults.
There is level access for people who use wheelchairs and those with pushchairs. There are transport links near the practice including London Underground and national rail services.
The dental team includes the principal dentist, one associate dentist, one orthodontist, one oral surgeon, two dental nurses, three dental hygienists and a practice manager. The practice has three treatment room.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
The practice is open:
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Monday to Thursdays 8.30am – 6.00pm
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Fridays 8.30am – 4.00pm
Our key findings were:
We are mindful of the impact of COVID-19 pandemic on our regulatory function. This meant we took account of the exceptional circumstances arising as a result of the COVID-19 pandemic. We will continue to discharge our regulatory enforcement functions required to keep people safe and to hold providers to account where it is necessary for us to do so.