Archived: MacArthur Road Care Home

At this inspection we spoke with one person who said their home was kept clean. Another person showed us around shared areas. We found daily cleaning schedules were being used to evidence the tasks completed each day. Systems were in place for the deep cleaning of areas around the home.

Staff were monitoring and recording checks in the kitchen required by the food standards agency. When preparing food they used gloves and aprons. Liquid soap and paper towels were also provided for hand washing.

We found effective systems were in place to prevent, detect and control the spread of infection. Appropriate standards of cleanliness and hygiene were being maintained which reduced the risks of infection to people living in the home.

We were informed during the inspection that the home was due to close in 2015. People living there had been informed, were aware of the plans and told us in detail about how they felt about moving home.

Everyone we asked told us that they liked living at the home. One person told us 'It's like a hotel, I have breakfast in bed'.

One person confirmed that staff asked their permission before providing support. We observed staff seeking people's consent whilst providing care in most, but not all, interactions with people.

We observed care being delivered in line with people's individual care plans. One person told us about their 'plan for life' saying 'That's my book, staff go through it with me'.

We observed staff administering medicines in a competent manner. One person told us 'Staff bring it (medicine) to me, I have the water and tablets separate'.

We found the home to be generally clean and tidy but there were not sufficient systems in place to reduce the risk of infection.

There were enough staff on duty to meet people's needs. One person told us 'I'm happy with the staff working here'.

There was a complaints system in place and one person told us 'If I'm not happy I speak to (staff member) - if I've got any problems'.