31 January 2023
During an inspection looking at part of the service
We carried out an announced focused inspection of healthcare services provided by Sodexo at HMP Bronzefield to follow up on the Requirement Notice issued after our last inspection in January 2022. At the last inspection, we found the quality of healthcare provided by Sodexo at this location required improvement. We issued a Requirement Notice in relation to Regulation 9, Person Centred Care, Regulation 17, Good Governance and Regulation 18, Staffing.
The purpose of this focused inspection was to determine if the healthcare services provided by Sodexo were meeting the legal requirements and regulations of the Requirement Notice under Section 60 of the Health and Social Care Act 2008 and that patients were receiving safe care and treatment.
At this inspection we found the required improvements had been made and the provider was meeting the regulations.
We do not currently rate services provided in prisons. We highlight good practice and issues that service providers need to improve and take regulatory action as necessary.
At this inspection we found:
- The service provided safe care. Staff had completed and kept up to date with mandatory and additional training.
- Staff followed systems and processes to record and store medicines safely. Staff completed medicines records accurately and kept them up to date.
- Staff took part in clinical audits to improve patient safety and outcomes. Managers used results from audits to make improvements.
- Governance processes operated effectively at team level and performance and risk were adequately managed.