Archived: Denehurst Nursing Home

We saw people who used the service had care plans completed which reflected their needs and abilities and considered the individuals personal preferences. Risk assessments were carried out to reduce the risk of harm or injury occurring and these were regularly reviewed in line with care plans.

Staff who worked in the home were happy and felt they were getting the support they needed from colleagues and the manager of the home. Staff were provided with training opportunities to help them carry out their roles effectively.

Checks were carried out by the manager to ensure that people were properly cared for and the environment which they lived in was safe.

Some floors in the home were not clean and dirt had gathered at the edges of floor coverings that had lifted. In addition the walls in one of the lounges had mould growth and was in a state of disrepair.

People were involved with the planning of their care and regular updates of care plans were carried out to ensure people received the most appropriate treatment for their needs.

We saw care records and risk assessments were individual and covered areas such as tissue viability, falls prevention, diet and continence management as well as recording details of people's preferences in relation to their care.