We carried out a review of the data available to us about Garrett House Residential Home Limited on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Garrett House Residential Home Limited, you can give feedback on this service.
Garrett House Residential Home Limited is a residential care home providing accommodation and personal care to up to 45 people in one adapted building. The service provides support to older people and people living with dementia. At the time of our inspection there were 30 people using the service.
People’s experience of using this service and what we found
There was an ongoing plan of refurbishment, redecoration and remedial action taken in the environment. There were some areas which had required urgent action. Not all of the improvements had been made in the environment. We were assured the improvements were being implemented and ongoing to reduce any impact on people using the service.
There were systems in place to reduce the risks of avoidable harm and abuse. Where incidents and accidents had happened, these were reviewed, and systems implemented to reduce future risks. People received their medicines when they needed them. The service was visibly clean throughout.
Staff were available to provide care and support when needed and they were recruited safely. Staff had received the training they needed to meet people’s needs. We received positive feedback about how the staff were caring and respected people’s rights, which was confirmed in our observations.
People’s care plans included care plans and risk assessments which guided staff in how people’s assessed needs and preferences were to be met. People’s end of life decisions were documented. There was a programme of activities in place and people were supported to have visitors, which reduced the risks of boredom and isolation.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager had plans in place for the ongoing improvement of the service. We received positive feedback about how the service was led. There was a complaints procedure in place and people were asked for their views about the service. Comments received were used to drive improvement.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 13 December 2022, and this is the first inspection.
The last rating for the service under the previous provider was requires improvement, published on 10 July 2021.
Why we inspected
We undertook this comprehensive inspection because the newly registered service under the current provider has not yet received a rating.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.