Background to this inspection
Updated
28 August 2020
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.
This inspection took place on 13 August 2020 and was announced. The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.
Updated
28 August 2020
At our last inspection on 29 March 2017 we rated the service requires improvement in the key questions of effective, responsive and well led and we rated the service as ‘Requires improvement’ overall. This inspection was unannounced and took place on 06 and 11 December 2018. We found that the required improvements had been made and rated the service as ‘Good’.
18 Bushwood Road is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
18 Bushwood Road provides accommodation and personal care for up to six people with physical and learning disabilities who require support to live in the community. At the time of our inspection, there were five people living at the home.
The home has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.
There was a manager in post at the time of our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
People were cared for by staff who were trained in recognising and understanding how to report potential abuse. Staff knew how to raise any concerns about people’s safety and shared information so that people’s safety needs were met.
People were protected from risks associated with their health and care needs because risk assessments and associated care plans were developed, reviewed and monitored. Staff were aware of the risks to people when supporting them. People received support from staff to take their prescribed medicines. Systems and processes were in place to ensure medicines were managed safely.
Staff were caring and treated people with respect. There was a friendly, calm relaxed atmosphere within the home. People were supported by sufficient numbers of staff who had the knowledge and skills they required to care for people safely and effectively.
Staff understood the importance of ensuring people agreed to the care and support they provided and when to involve others to help people make important decisions. The provider was aware of their responsibilities regarding the Deprivation of Liberty Safeguards (DoLS).
Staff understood their responsibilities in relation to hygiene and infection control. There were systems in place to monitor the quality of the service and areas needing improvement were acted on.