Stobars Hall

Updated 13 April 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

We received information of concern about visiting arrangements at this service. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 2 February 2022 and was announced. We gave the service 1 hours’ notice of the inspection.

Updated 13 April 2022

About the service

Stobars Hall is a residential care home which can accommodate up to 38 older people in one adapted building. At the time of our inspection 26 people were living there. One area, on the ground floor, specialises in providing care to people living with dementia.

People’s experience of using this service and what we found

The newly appointed registered manager and staff had worked hard since our last inspection to deliver the improvements required. People, relatives and staff had been included in improvement work and were proud of what had been achieved. They were very positive about Stobars Hall. They spoke highly of the registered manager and staff team and how well they were cared for.

The provider had strengthened the checks they carried out to monitor the quality of the service. They had put in place innovative new ways of working and developed very good links with healthcare professionals and the local community.

Processes were in place to keep people safe. There were enough staff to support people. Medicines were well managed. Staff regularly checked the building and equipment to make sure everything was working properly.

Staff now received regular training and supervision to make sure they had the skills and understanding to care for people. People spoke very highly about the food on offer. They told us it was always good quality and there was lots of choice on offer.

Staff had a better understanding about legal processes around people’s right to consent. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service now supported this practice.

Care was provided in a person-centred way. Staff supported people with their choices. People could go to bed, and get up when they wanted. Staff knew people well. People and relatives told us staff were kind and treated them well.

Staff knew people’s needs and their preferences for how they would like to receive their care. Care records now clearly provided staff with the information they needed to care for people. There were a range of activities and events on offer for people to take part in.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update:

The last rating for this service was requires improvement (published 13 September 2018). At that inspection we found four breaches of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.