Walkden Manor

Updated 5 November 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

Inspection team

This inspection was carried out by an inspector.

Service and service type

Walkden Manor is a ‘care home’. CQC regulates both the premises and the care provided, however only fire safety was looked at during this inspection.

Registered Manager

This service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided. At the time of our inspection there was a registered manager in post.

Notice of inspection

The inspection was unannounced and we visited the home on 6 October 2022.

What we did before the inspection

We reviewed information we received about the service since the last inspection, although did not review the PIR as part of this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We will review this at our next inspection.

We liaised with the local authority prior to our inspection, as they had also been made aware of the concerns by the fire service.

During the inspection

We spoke with the registered manager during the inspection and walked around the home with them to review the concerns and check on progress made.

We reviewed a range of records including both fire and maintenance checks to ensure the safety of the building was maintained.

After the inspection

We continued to seek clarification from the provider to validate evidence found following our site visit.

Updated 5 November 2022

Walkden Manor is a residential care home located in the Salford area of Greater Manchester and is operated by Walkden Manor Care Home Ltd. The service is registered with the Care Quality Commission (CQC) to provide care for up to 28 people. At the time of our inspection, there were 28 people living at the home.

People’s experience of using this service and what we found

People told us they felt safe living at Walkden Manor. Safeguarding allegations were reported to the local authority for further investigation. People received their medication as prescribed and we observed the home to be clean and tidy throughout. Staff wore appropriate personal protective equipment (PPE) throughout the day. There were enough staff to care for people safely and correct recruitment procedures were followed.

Auditing and governance systems were in place at both provider and managerial level to monitor the quality of service effectively. Staff meetings took place which enable staff to discuss their work to drive improvements. Staff said they enjoyed their work and spoke of a positive culture at the home. People told us the home was well-led.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was good (published March 2019).

Why we inspected

This was a planned inspection based on the previous rating.

Prior to this inspection we reviewed the information we held about the service. No areas of concern were identified in the other key questions (effective, responsive and caring). We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.

We looked at infection prevention and control (IPC) measures under the Safe key question. We look at this at all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

The overall rating for the service is good. This is based on the findings at this inspection. You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Walkden Manor on our website at www.cqc.org.uk.

Follow up

We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.