Archived: Heathlands Residential Home

Updated 12 January 2016

This inspection was carried out by one inspector under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We undertook an unannounced focused inspection of Heathlands Residential Home on 21 December 2015. This inspection was done to check that improvements to meet legal requirements, planned by the provider after our 18 and 20 August 2015 inspection, had been made. We inspected the service against one of the five questions we ask about services: is the service safe. This is because the service was not meeting some legal requirements.

Before the inspection, we reviewed all the information held about the provider. This included previous inspection reports, the action plan sent to us by the provider after the last inspection and notifications the registered manager had sent us. A notification is information about important events which the service is required to tell us about by law.

We spoke with the registered manager, the deputy manager and two care staff. We spoke with people living at the service but what they said did not relate to their care plans.

We looked at three care plans and associated medication administration records, risk assessments, daily records, and various care monitoring records such as food and fluid charts. We also looked at care plan review sheets and incident and accident records.

Updated 12 January 2016

This inspection took place on 21 December 2015 and was unannounced.

We last inspected the service on 18 and 20 August 2015. A breach of legal requirements was found, the service had not maintained accurate and up to date risk assessments and plans of care in respect of each person living at the home. After the comprehensive inspection, the provider wrote to us to say what they would do to meet legal requirements.

We undertook this focused inspection to check the service had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Heathlands Residential Home on our website at www.cqc.org.uk.

Heathlands Residential Home is a care home without nursing that provides a service to up to 41 older people, some of whom may be living with dementia. At the time of our inspection there were 11 people living at the home.

The service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The registered manager and deputy manager assisted us with the inspection.

The provider had addressed the concerns identified at the last inspection. All care plans and risk assessments were up to date and accurate. Staff were aware of the changes and were following the new care plans. This meant people were receiving care and support that addressed their current health, social and personal care needs.