This service is rated as
Good
overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at Skyn Doctor on 6 June 2023. We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Act. This was the first inspection of this provider since their registration with the Care Quality Commission (CQC).
This provider is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Skyn Doctor provides a range of non-surgical aesthetic and cosmetic interventions, for example dermal fillers, which are not within the CQC scope of registration. Therefore, we did not inspect or report on these services. The services provided by Skyn Doctor which require CQC registration include the treatment of hyperhidrosis (excessive sweating) and bruxism (excessive grinding, or clenching of the teeth and jaw), prescription medicines for weight management and skin conditions and minor surgical procedures, such as wart removal. At the time of our inspection the service had seen 12 patients for services which fell within CQC registration.
The service is led by a GP, who is the registered manager. A registered manager is a person who is registered with the CQC to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements of the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
- There were systems and processes in place to keep people safe and safeguarded from abuse.
- The premises were clean and tidy and there was an effective system in place to manage infection prevention and control (IPC).
- There were systems in place to manage the safety of the premises.
- The service assessed needs and delivered care in line with relevant and current evidence-based guidance and standards.
- Staff kept up to date in their specialist field and had undertaken appropriate training.
- Feedback from patients about the service was positive.
- There was a clear governance framework which supported the delivery of quality care.
The areas where the provider should make improvements are:
- Implement clinical and prescribing audits to drive quality improvement.
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services