Anfield Group Practice

We carried out an announced comprehensive at Anfield Group Practice on 6 and 12 December 2023. Overall, the practice is rated as good.

Safe - good

Effective – requires improvement

Caring - good

Responsive - good

Well-led – good

The full reports for previous inspections at this practice can be found by selecting the ‘all reports’ link for Anfield Group Practice on our website at www.cqc.org.uk

Why we carried out this inspection

We carried out this inspection in line with our inspection priorities.

How we carried out the inspection.

This inspection was carried out in a way which enabled us to spend a minimum amount of time on site.

This included:

• Conducting staff interviews using video conferencing.
• Completing clinical searches on the practice’s patient records system (this was with consent from the provider and in line with all data protection and information governance requirements).
• Reviewing patient records to identify issues and clarify actions taken by the provider.
• Requesting evidence from the provider.
• A short site visit.

Our findings

We based our judgement of the quality of care at this service on a combination of:

• what we found when we inspected
• information from our ongoing monitoring of data about services and
• information from the provider, patients, the public and other organisations.

We found that:

• The practice provided care in a way that kept patients safe and protected them from avoidable harm.
• Patients received effective care and treatment that met their needs, though improvements were needed for the monitoring of patients with long term conditions.
• Patients could access care and treatment in a timely way.
• Patients were able to make appointments in a way that met their needs.
• Staff dealt with patients with kindness and respect and involved them in decisions about their care.
• The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

• Take action to ensure that emergency medicines, oxygen and equipment are stored safely, are available and easily accessible for staff.
• Improve the system in place for recording and acting on patient safety alerts.
• Take action to improve performance of childhood immunisations and cervical cancer screening uptake.
• Continue to monitor and take action to improve the process for monitoring patients’ health in relation to the use of medicines, including medicines that require monitoring.
• Improve the systems in place for ensuring effective monitoring of high-risk patients with long-term conditions.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Health Care