Archived: The Elizabeth Anne Nursing Home
Important:
The provider of this service changed. See new profile
All Inspections
22 August 2011
During an inspection in response to concerns
They said that the staff did not hesitate to call the doctor if required and that other health care professionals were involved in the care when necessary.
One person said,' I have everything done for me. I only have to ask'.
People told us that they felt safe in the home. They said they could discuss any concerns they had with the staff. Observations during the visit showed there was a relaxed atmosphere in the home and people chatted freely and openly with each other, the staff and management.
Staff gave examples of what they would do if they suspected abuse and told us how and where they would report any suspicions or concerns about the safety and wellbeing of the people
The people who lived at The Elizabeth Anne told us that they were happy with the care and support that they received.
People told us the staff were kind and caring. We saw positive interactions between people and staff.
People and their relatives told us that there was a good atmosphere at the home. They said the staff team worked well together.
Staff told us that they were concerned about the new mangement of the home. They said that they felt unsupported and that they had not received up any training since May 2011.