20 November 2023
During an inspection looking at part of the service
Highfields Residential/Dementia Care Home is a residential care home providing personal care for up to 27 people. The service provides support to older people, some of whom are living with dementia. The home is a converted property providing accommodation and communal areas over three floors. At the time of our inspection there were 14 people using the service.
People’s experience of using this service and what we found
People, staff and visitors were not adequately protected from the risk of fire. During our inspection we identified fire doors which had not been maintained and were not effective. Fire escapes did not provide a safe and clear route of escape in the event of a fire. All staff had not completed a fire drill and were not equipped with the necessary skills to assist people should they need to evacuate the building.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service, under the previous registered provider, was good (published 25 March 2020.
Why we inspected
We undertook this targeted inspection in response to concerns regarding fire safety at the service.
A decision was made for us to inspect and examine those risks.
We use targeted inspections to check concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.
Enforcement
We have identified a breach in relation to safe care and treatment and have served a warning notice on the registered provider. You can see what action we have asked the provider to take at the end of this full report.
Follow up
We have requested an action plan from the provider to understand what they will do to improve the standards of quality and safety. We will work alongside the provider and local authority to monitor progress. We will continue to monitor information we receive about the service, which will help inform when we next inspect.