Updated 3 November 2022
We undertook a follow up focused inspection of 25 October 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a dental adviser.
We undertook a comprehensive inspection of Plum Dental on 23 August 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe or well led care and was in breach of regulations 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Plum Dental on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it safe?
• Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 23 August 2022.
Background
Plum Dental and Facial Clinic is in Keighley and provides NHS and private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces are available near the practice.
The dental team includes 2 dentists, 3 dental nurses, a receptionist and a practice manager. The practice has 2 treatment rooms.
During the inspection we spoke with the principal dentist (the owner)and the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
Monday 9am to 6:30pm
Tuesday and Wednesday 9am to 5:30pm
Thursday 9am to 5pm
Friday 9am to 12:30pm