The Care Quality Commission
  • Doctor
  • GP practice

Swavesey Surgery

Overall: Good read more about inspection ratings

58 Boxworth End, Swavesey, Cambridge, Cambridgeshire, CB24 4RA (01954) 230202

Provided and run by:
Dr Anil Jain

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Swavesey Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Swavesey Surgery, you can give feedback on this service.

3 December 2019

During an inspection looking at part of the service

We had previously inspected the service in April 2015 and rated the practice as good overall; good for effective, responsive and well-led services and requires improvement for providing safe services. We inspected again in June 2016 at which point we rated the service as good overall and good for all key questions. We carried out an announced comprehensive inspection at Swavesey Surgery on 3 December 2019 as part of our inspection programme.

We carried out an inspection of this service following our annual review of the information available to us, including information provided by the practice. Our review indicated that there may have been a change to the quality of care provided since the last inspection.

This inspection focused on the following key questions: Are services effective, caring, responsive and well-led?

Because of the assurance received from our review of information we carried forward the ratings for the following key questions: Are services safe? The practice is rated as good for providing safe services.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected

  • information from our ongoing monitoring of data about services and

  • information from the provider, patients, the public and other organisations.

We have rated this practice as Good overall and Outstanding for all population groups. This is because we have rated the practice outstanding for providing responsive services.

We found that:

  • The practice worked with patients to deliver high quality, accessible health care, with care and treatment that was individualised to the needs of patients.

  • There was a truly holistic approach to assessing, planning and delivering care and treatment to all patients who used the services.

  • Patients were supported, treated with dignity and respect and were involved partners in their care.

  • Feedback from patients was consistently positive and was higher than local and national averages.

We have rated the practice and all population groups Outstanding for providing responsive services because;

  • People’s individual needs and preferences were central to the delivery of tailored services.
  • There was a proactive approach to understanding the needs and preferences of different groups of people and to delivering care in a way that meets these needs, which was accessible and promoted equality. This included people with protected characteristics under the Equality Act, people who may be approaching the end of their life, and people who are in vulnerable circumstances or who have complex needs.
  • Data from the GP patient survey was consistently significantly higher than the CCG and national average. These findings were reflected in the additional survey undertaken by the provider. We received 83 comments cards with 81 wholly positive about the responsiveness and easy access to the practice and clinical staff.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care.

24 May 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out a desk based review for Swavesey Surgery on 24 May 2016. This was to follow up on actions we asked the provider to take after our announced comprehensive inspection on 29 April 2015. During the inspection in April 2015, we identified that the provider had to make improvements to the security of medicines and blank prescription forms. The provider wrote to tell us about the actions they had implemented in order to comply with Regulation 12: safe care and treatment.Our key findings were as follows:

  • The practice had a system for secure management of blank prescription forms in line with NHS guidance.
  • The practice had made improvements to overall security in the premises, including access to medicines.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

29 April 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We inspected Swavesey Surgery on 29 April 2015 as part of our comprehensive inspection programme. The overall rating for this practice is good.

Specifically, we found the practice to be good for providing a safe, caring, effective, responsive and well led service. It was also good for providing services for older patients, patients with long term conditions, patients in vulnerable circumstances, families, children and young patients, working age patients and patients experiencing poor mental health. Our key findings were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Arrangements around the security of medicines and prescription pads needed to be improved.
  • Staff took account of changes in national guidance when planning patient care.
  • Staff had access to training to update their skills.
  • Practice staff provided proactive and tailored services to vulnerable patients
  • The practice had a robust governance structure in place with a designated quality lead, alongside a range of different regular meetings for staff.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • There was a clear leadership structure and staff felt supported by management.

However there were areas of practice where the provider needs to make improvements. Importantly the provider should:

  • Carry out a risk assessment on their arrangements for the security of medicines

Actions the provider must take

  • Improve the arrangements for the security of blank prescription forms in line with NHS guidance (Reg 12(2)(g)).

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice