The Care Quality Commission

Archived: Culwood House Residential Home for the Elderly

130 Lye Green Road, Chesham, Buckinghamshire, HP5 3NH (01494) 771012

Provided and run by:
Mrs Anita Larkin

Important: The provider of this service changed. See new profile

All Inspections

10 January 2013

During a routine inspection

People's needs were assessed and the care and support was planned and delivered in line with their care plan. These were detailed, reviewed and updated regularly.

There were safe established systems in place for the management of medicines. People were enabled to take responsibility for their own medication where they were able to do so safely and within a risk management process.

The premises were nicely decorated, comfortable and kept warm. Each person had their own room, which they had personalised to their taste.

Daily activities were provided for those who wished to take part. Family and friends were welcomed and invited to occasions celebrated in the home.

People told us they felt safe and knew who to speak to if they had concerns. One person told us ''If I was not happy about something I would complain but I have never had to complain, I feel well looked after.''

28 October 2011

During a routine inspection

People told us that they had been given the opportunity to visit the home before they moved in to ensure it met with their needs and expectations. They said staff had discussed their preferred routines and their individual needs and were satisfied with the care and support they received. They said that they were supported to access health services when required and enabled to take part in activities. People told us that the staff treated them as individuals and respected their views and choices. They said that they felt safe and that staff looked after them well.