The Care Quality Commission
  • Care Home
  • Care home

Archived: The Orchards

49 Three Bridges Road, Three Bridges, Crawley, West Sussex, RH10 1JJ (01293) 619465

Provided and run by:
Evesleigh Care Homes Limited (ILIACE Group)

Important: The provider of this service changed. See new profile

All Inspections

23 October 2013

During a routine inspection

The Orchards had three people living there. On arrival two of the individuals who lived there had just returned from their morning activities, one had spent the morning at an activity centre and the other had been swimming. The other person who lived at The Orchards was attending a Day centre.

We met all three people who lived at the home during the visit. People told us they liked living at The Orchards and they looked happy and relaxed in the presence of staff. Due to the level of the individual's disability we were able to obtain limited feedback. We spent time observing how staff interacted and supported people, we saw staff treating people in a sensitive, respectful and professional manner.

We looked around the building which was clean, comfortably furnished and free from unpleasant odours. The individuals were happy to show us their rooms. Their bedrooms were personalised with photographs, books, TV's and pictures. One individual recently had his room decorated and a new carpet and had purchased their own bedroom furniture.

On display in the kitchen dining area was the individual's programme of activities for the week, and the names and shifts that staff were working that day. This enabled the individuals to know what they were doing that day and who was on duty.

24 April 2012

During an inspection in response to concerns

We spoke at length with the three people present in the home during our visit.

People living at the home told us they felt safe living there and that staff were always available when they needed them. They felt the staff knew what support they needed and how they liked things done.

People we spoke with told us they were involved in making decisions about the way they lived their lives and the support they received. They felt the staff always respected their privacy and dignity. Staff knew the people living at the home well and had a good understanding of their needs.

People told us that liked living at The Orchards.

6 September 2011

During a routine inspection

People who lived at The Orchards told us that they were involved in the day to day running of the home. They told us they chose the food for the menu, prepared the meals and were supported to do the weekly provisions shopping. People told us about the holidays and day trips out that they enjoyed and about their future plans which included, day trips, college courses and for one person, working towards moving into supported living accommodation. They told us that the staff were kind and that they felt safe.