Archived: Hans Place Practice

Updated 18 January 2023

Hans Place Practice is operated by Mike Comins (Hans Place Medical Practice).

The service provides medical aesthetic surgery treatments, including body sculpting and vaser liposuction. The premises are located on the ground floor and consists of a reception area, patient waiting area and consultation room. The practice also has a theatre suite and patient discharge room located in the basement. The practice is open 8am to 5pm Monday to Friday. The service sees patients aged 18 years old and over. The service also provides non-surgical injectables which made up 6% of the service. This part of the service was not inspected as this is not regulated by the Care Quality Commission.

The team at Hans Place Practice consists of a surgeon, who is also the registered manager, a nurse, an operating department practitioner and reception staff. The practice grants practising privileges to an anaesthetist who supports the provider if the patient chooses to be consciously sedated during the procedure. (Conscious sedation is the administration of sedatives and analgesia that results in the patient becoming drowsy and sleepy, pain free, and sometimes amnesic such that the patient will have very little recollection of the procedure. Communication is possible if necessary, during the operation as the patient is not unconscious at any point in time.)

We inspected this service using our comprehensive inspection methodology.

The provider is registered for the following regulated activities:

• Treatment of disease, disorder or injury

• Surgical procedures

• Diagnostic and screening procedures

To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led? Where we have a legal duty to do so we rate services’ performance against each key question as outstanding, good, requires improvement or inadequate. Throughout the inspection, we took account of what people told us and how the provider understood and complied with the Mental Capacity Act 2005.

Updated 18 January 2023

We rated this service as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records.
• Staff provided good care and treatment and gave patients pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives and supported them to make decisions about their care.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients.
• The service planned care to meet the needs of the patient population, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and all staff were committed to improving services continually.

However:

• We found a box of sedatives (used for patients who opted for conscious sedation) in the medicines cupboard that was out of date and had been used on three patients.

Updated 18 January 2023

Hans Place Practice is operated by Mike Comins (Hans Place Medical Practice).

The service provides medical aesthetic surgery treatments, including body sculpting and vaser liposuction. The premises are located on the ground floor and consists of a reception area, patient waiting area and consultation room. The practice also has a theatre suite and patient discharge room located in the basement. The practice is open 8am to 5pm Monday to Friday. The service sees patients aged 18 years old and over. The service also provides non-surgical injectables which made up 6% of the service. This part of the service was not inspected as this is not regulated by the Care Quality Commission.