Oakfield Nursing Home

Updated 24 March 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. We also received information of potential concern about infection prevention. This was a targeted inspection looking at the infection prevention and control measures the provider had in place.

We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 23 February 2022 and was unannounced.

Updated 24 March 2022

About The service

Oakfield Nursing Home provides residential and nursing care for up to 56 people. Situated on the A6 between Garstang and Lancaster, the home has easy access to the motorway network. The home has a large car park and accessible gardens with disabled access to the building. At the time of the inspection visit there were 53 people who lived at the home.

People’s experience of using this service and what we found

People we spoke with told us they felt safe and staff had enough time to support them. Safeguarding procedures continued to protect people from the risk of abuse and keep them safe. The management team recorded and audited any incidents and accidents and learned from them. Staff continued to be recruited safely and the service was staffed with a good skill mix to enable people to be well supported. Medicines were managed safely by trained nurses. Infection control systems and audits continued to ensure a clean environment and reduce any risks. The provider ensured safety checks of the home environment were completed.

The registered manager ensured staff received an effective induction and training programme that was continually updated. People spoke positively about the quality of meals and praised the cooks for choices. One person said, “We are lucky we have great cooks.” People received support with their healthcare needs promptly. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People we spoke with and our observations confirmed staff and management team were kind, caring, and treated people with respect. Information about local advocacy services was available, to ensure people could access support to express their views if required.

Activities were varied, and people told us there were trips and entertainment regularly provided. Activity co-ordinators were employed to support people and their interests. People’s communication needs had been assessed and where support was required these had been met. People knew how they could raise concerns about the service and a complaints procedure was in place.

The management team were clear about their roles and provided care which resulted in good outcomes for people. They worked in partnership with a variety of agencies to ensure people’s health and social needs were met. The registered manager and management team used a variety of methods to assess and monitor the quality of the service on a regular basis.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at the last inspection

The last rating for this service was good (published 28 April 2017)

Why we inspected

This was a planned inspection based on the previous rating

Follow up: The next scheduled inspection will be in keeping with the overall rating. We will continue to monitor information we receive from and about the service. We may inspect sooner if we receive concerning information about the service.