Updated 19 January 2024
We undertook a follow up focused inspection of Divine Dental Care Ltd on 10 January 2024. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental advisor.
We had previously undertaken a comprehensive inspection of Divine Dental Care Ltd on 18 July 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Divine Dental Care Ltd on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 18 July 2023.
Background
Divine Dental Care Ltd is in St Albans and provides private dental care and treatment for adults and children.
There is a small step into the practice with a portable ramp for people who use wheelchairs and those with pushchairs. Car parking spaces are available near the practice. The practice has made reasonable adjustments to support patients with access requirements.
The dental team includes the principal dentist and 2 associate dentists, 1 dental nurse, 1 trainee dental nurse, 2 dental hygienists and 1 receptionist. The practice has 2 treatment rooms.
During the inspection we spoke with the principal dentist and dental nurse. We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open:
Monday to Thursday from 9am to 5.30pm
Friday from 8am to 2pm.