Archived: 12 Alfred Street Residential Care

Updated 5 July 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 2 June 2017 and was announced. A short amount of notice of the inspection was given because the service is small and staff are often out in the community supporting people with activities. We needed to be sure that they would be in.

The inspection was carried out by one inspector. This service was last inspected on April 2015. Before the inspection the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed other information we held about the service and provider as well as previous inspection reports.

We were unable to talk to people due to their complex needs; however we observed how staff interacted with the people who lived in the home. We talked with one member of staff and the registered manager. We briefly spoke to one person in the presence of staff and observed how staff interacted with them.

We looked at the care records of one person and records which related to staffing including their recruitment procedures and the training and development of staff. We inspected the most recent records relating to the management of the home including quality assurance reports.

Updated 5 July 2017

This inspection took place on 2 June 2017 and was announced. Alfred Street Residential Care Home provides accommodation and personal care for up to two people with a learning disability. There was one person living at the home at the time of our inspection. At the last inspection, the service was rated Good.

The home was situated on a quiet residential street. It comprised of a lounge/dining room, kitchen two bedrooms and a bathroom. People had access to a secure back garden.

A registered manager was in place as required by their conditions of registration. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People received personalised care which was safe and effective. People’s care and support needs and associated risks had been assessed, recorded and were regularly reviewed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff had been trained and supported to carry out their role. Robust recruitment systems ensured people were supported by staff of good character and with appropriate employment and criminal backgrounds. There was suitable numbers of staff to support people and to ensure they lived fulfilled lives. Staff supported people to have access to a wide range of activities.

The provider and registered manager had systems in place to monitor the quality of service being provided. The home was inclusive and ensured people’s views were considered, respected and acted on.

Further information is in the detailed findings below.