Updated 25 December 2020
The inspection
This was a targeted inspection to check on a specific concern we had about keeping people safe.
Inspection team
The inspection was completed by one inspector.
Service and service type
Hunters Moon is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection
We gave the service 24 hours’ notice of the inspection. This was because we needed to be sure that arrangements were in place to maintain infection control procedures during the inspection.
What we did before the inspection
The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.
Before the inspection we reviewed the information we held about the service and the service provider. We looked at the notifications we had received for this service. Notifications are information about important events the service is required to send us by law. We used all of this information to plan our inspection.
During the inspection
We spoke with two people who use the service and observed how staff interacted with people. We looked at all communal areas of the home and some bedrooms to assess how the infection control procedures were being put into practice. We reviewed medicine storage and medicine administration records. We looked at records relating to managing risks, and the action taken to keep people safe.
After the inspection
We spoke with three members of staff by telephone to gain their feedback about the service.