Statham Manor Care Centre

Statham Manor Care Centre is a newly built care home providing residential and nursing care to people, some of whom lived with dementia. At the time of the inspection there were 20 people living in the home.

People’s experience of using this service and what we found

Systems were in place to monitor the quality and safety of the service. A schedule of audits had been implemented but these could be further developed to improve the effectiveness of the checks. People and their relatives told us the home was well managed and they could raise any complaints or concerns they had with the knowledge they would be listened to, and action would be taken to address the issues.

Systems were in place to manage medicines safely, but they could be improved further and we made a recommendation about this. Staff had undertaken medication training and had their competency assessed and medicines were stored securely. However, records to guide staff when to administer medicines prescribed as and when needed, required further detail.

Most risks had been assessed and were reflected within people’s plans of care. People told us they felt safe living in the home. They were supported by trained staff who had been safely recruited and there were enough staff available to support people when they needed it. Effective systems were in place to maintain the safety of the building and help minimise the spread of infections within the home. Staff were aware of their safeguarding responsibilities and how to raise any concerns.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. However, we made a recommendation regarding the use of mental capacity assessments as they could be completed more robustly.

Records showed that people's nutritional needs and preferences were assessed, and people told us they enjoyed the meals available.

Feedback regarding the care and support people received was positive. People told us they were well cared for, and that staff were kind, caring and worked in ways that protected their privacy.

Staff encouraged people's independence where possible and systems in place supported people to be involved in decisions regarding their care. Most care plans were detailed and reflected people’s needs and preferences.

Staff were trained to support people at the end of their lives and support provided to people at those times was complimented by relatives. A range of activities were available for people to participate in, and people were supported to maintain relationships that were important to them.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk.

Rating at last inspection

This service was registered with us on 20 December 2022, and this is the first inspection.

Why we inspected

The inspection was prompted in part due to concerns received about the care and support provided to people. A decision was made for us to inspect and examine those risks. We found no evidence during this inspection that people were at risk of harm from this concern.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Recommendations

We made recommendations in relation to the management of medicines and completion of mental capacity assessments.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.