King Edward Care Home

Updated 6 October 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by one inspector.

Service and service type

King Edward Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

At the time of our inspection there was not a registered manager in post. However, the manager in place was in the process of being registered by (CQC) and an application had been submitted.

Notice of inspection

This inspection was unannounced. Inspection activity started on 20 September 2022 and ended on 22 September 2022.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and commissioners who work with the service. We also looked at information we had received and held on our system about the service, this included notifications sent to us by the provider and information passed to us by members of the public. Due to technical problems, the provider was not able to complete a Provider Information Return (PIR). A PIR is information providers send us to give some key information about the service, what the service does well and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with two people who lived at King Edward Care Home, four relatives of people, four members of staff and the manager. In addition, we spoke with the provider. We observed staff interaction with people, also, we reviewed a range of records. These included care records of people, medication records, two staff files in relation to recruitment and staff training records. We also reviewed a variety of records relating to the management of the service. We had a walk around the premises and looked at infection control measures.

After the inspection

We continued to seek clarification from the manager to validate evidence found. We looked at their quality assurance systems the manager had in place.

Updated 6 October 2022

About the service

King Edward Care Home provides accommodation for up to 13 older people, including people living with dementia. At the time of the inspection 13 people lived at the home.

People’s experience of using this service and what we found

The building was clean and hygienic and staff were seen to wear appropriate personal protective equipment (PPE). There were sufficient staff to meet people’s care needs. One staff member said, “We manage, the manager has done a great job to make sure we spend time with residents.” Staff were employed following a thorough recruitment process. Safeguarding training was mandatory for the manager to provide and staff were aware of the processes to follow to enable people to keep safe. A relative said, “It is a small home and I feel confident the staff look after [relative] and keep them safe.” Risks were assessed and carefully monitored to ensure individuals safety. People received their medicines safely.

The manager had auditing systems to maintain ongoing oversight of the service and make improvements where necessary. Surveys had been introduced for staff, people and their relatives. Quality assurance systems ensured people were able to give their views of the service. The manager and provider acted upon suggestions or ideas that were made by people, to ensure the service continued to improve.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 25/02/2019).

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.

Follow Up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.