The Care Quality Commission
  • Doctor
  • Independent doctor

DocTap Headquarters

Overall: Good read more about inspection ratings

97-99 King Street, London, W6 9JN (020) 7183 3254

Provided and run by:
DocTap Ltd

Important: This service was previously registered at a different address - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about DocTap Headquarters on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about DocTap Headquarters, you can give feedback on this service.

1 and 8 March 2023

During a routine inspection

This service is rated as Good overall. (The service was previously inspected in June 2018, when it was meeting the then current standard)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at DocTap Headquarters as part of our inspection programme.

The service provided access to private GP services from one location and seven branches across London.

A director is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • The service monitored and reviewed activity. This helped it to understand risks and gave a clear, accurate and current picture that led to safety improvements.
  • We saw no evidence of discrimination when making care and treatment decisions.
  • The service gave patients timely support and information.
  • The provider understood the needs of their patients and improved services in response to those needs. Waiting times, delays and cancellations were minimal and managed appropriately.
  • The service focused on the needs of patients.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services