Platt House Surgery

Updated 24 May 2018

Dr M Ullah is the registered provider and provides primary care services to its registered list of 3416 patients. The practice delivers commissioned services under the General Medical Services (GMS) contract and is a member of NHS Wigan Borough Clinical Commissioning Group (CCG).

The GMS contract is the contract between general practices and NHS England for delivering primary care services to local communities. The practice is registered with the Care Quality Commission (CQC) to provide the regulated activities of diagnostic and screening procedures, maternity and midwifery services and treatment of disease, disorder and injury.

Regulated activities are delivered to the patient population from the following address:

Platt Bridge Health Centre

Rivington Avenue, Platt Bridge

Wigan

Greater Manchester

WN2 5NG

The practice has a website that contains comprehensive information about what they do to support their patient population and the in house and online services offered:

The age profile of the practice population is broadly in line with the CCG averages. Information taken from Public Health England placed the area in which the practice is located in the third most deprived decile (from a possible range of between 1 and 10). In general, people living in more deprived areas tend to have greater need for health services.

Updated 24 May 2018

This practice is rated as Good overall. (Previous inspection 4 July 2017 – Good overall but Requires Improvement in the key question Effective)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out a focused inspection at Dr M Ullah on 26 April 2018. This was to confirm the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Our key findings at this inspection were as follows:

• We spoke with staff and reviewed a range of documents which demonstrated they were now meeting the requirements of Regulation 12 Health & Social Care Act 2008 (Regulated Activities) Regulations 2014: Safe Care and Treatment.
• Timely care planning took place to ensure the health, safety and welfare of those service users, in particular for vulnerable patients.
• The practice had improved communications across the practice with the introduction of regular minuted meetings.
• The practice now had an up to date training matrix and plan for all staff.
• There was a system in place to continue to identify and support carers.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Updated 24 May 2018

Updated 24 May 2018

Updated 24 May 2018

Updated 24 May 2018

Updated 24 May 2018

Updated 24 May 2018